- How can I get a library card?
- Adults: A library card can be issued free of charge to a California resident, age 18 or over, with acceptable photo identification and verification of current address.
Juveniles: A child must be at least four years old or able to write his or her own name. A parent or guardian must accompany the child, complete the library card application and show acceptable photo identification.
Juveniles 16 to 18 years old: Teenagers who have a driver's license may use it as identification and address verification. A parent or guardian must complete the library card application and sign it, but a parent or guardian need not be present.
Class Field Trips: After parent or guardian completes the library card application, children on class field trips will be issued a card with a one book limit until a parent or guardian comes in with photo identification and verification of address.
Your card must be presented whenever materials are checked out or renewed. First-time borrowers may check out a maximum of two books. Print and complete this Library Card Application. Bring it to any El Dorado County Library with your photo identification and verification of current address to get your library card.
- I've lost my library card. What should I do?
- The library must be notified of lost or stolen cards. The cardholder (or parent of minor) is responsible for any items or charges on the card until it is reported lost or stolen. Lost cards must be replaced for a $1.00 fee before further checkout.
- What is the loan period for library materials?
- Books, books on tape or CD and music cassettes or CDs are checked out for 3 weeks. Videos and DVDs are checked out for 1 week. There is a $1 charge for checkout and renewal of videos and DVDs. The library is not responsible for damage to your audio or video equipment. When the library is closed you may deposit items in the book drop at the front door. For patrons who have provided the library with an email address: As a courtesy, we will send you an email reminder two days before your items are due. Please be aware that this is a courtesy only and the library assumes no responsibility if you do not receive a reminder email. We can not call to remind you about items that will be due in two days. This service is only available through email.
- Where can I return the items that I check out?
- El Dorado County Library items may be returned to any of our branches or the Main Library in Placerville regardless of where the items were checked out.
- Can library materials be renewed? If so, how do I renew them?
- Items may be renewed twice for three weeks each time (one week for videos and DVDs). Items for which we have requests may not be renewed. You may renew your items online. Log In to your account and follow instructions on the screens. You may also renew items by calling the main library or any branch during business hours. Please have your library card number available.
- What does the library charge for overdue materials?
- Fines of $.25 per day per item are assessed for late items up to a maximum of $5.00 per item. The replacement price, plus a $7.00 processing fee may be charged for each lost item. An account is considered delinquent and no further materials may be borrowed if there are unpaid charges of $10.00 or more on the account. For patrons who have provided the library with an email address: As a courtesy, we will send you an email reminder two days before your items are due. Please be aware that this is a courtesy only and the library assumes no responsibility if you do not receive a reminder email. We can not call to remind you about items that will be due in two days. This service is only available through email.
- How do I place a hold?
- If the item is owned by one of the El Dorado County Library branches you may place a hold on this item and have it sent to your branch. Log In to your account and follow instructions on the screens. You may also place a hold by calling the main library or any branch. Please have your library card number available. There is no charge for this service.
If you are looking for a book or journal article that is not owned by any of the El Dorado County Library branches, you may want to request the item through an interlibrary loan. Interlibrary loan (ILL) is a service provided by the El Dorado County Library that allows you to borrow materials from other libraries. Anyone with a valid El Dorado County Library Card in good standing may request a book through interlibrary loan.
To borrow, fill out an ILL request form. There is a $3.00 charge for each request. Additional costs such as return postage or borrowing fees charged by the lending library are the responsibility of the patron. Patrons will be notified by telephone, usually within two to six weeks, when the requested materials arrive. Check our Interlibrary Loan Patron Agreement for more information.
- How will I be notified that my hold is ready for pick up?
- The El Dorado County Library will send you an email when items you've placed on hold are available. As a courtesy to our patrons, we will also send you an email reminder two days before your items are due. Please be aware that this is a courtesy only and the library assumes no responsibility if you do not receive a reminder email. If you haven't added your email address to your library account, please click here to complete the form, and library staff will update your record. If you're not sure if we have your correct email address, please have your library card handy and give us a call Library Locations, Hours & Phone Numbers. If you don't have access to email, library staff will call you when your hold is ready for pick up. However, we can not call to remind you about items that will be due in two days. This service is only available through email.
Another service that is available for library users is the Library Elf. It can keep track of library items that are due, overdue, or ready for pickup. You may track one or more library account and receive email reminders before items are due. Click here to sign up for an account. [This online service is not affiliated with the El Dorado County Library.]
- How does the library protect my privacy?
- The El Dorado County Library recognizes the need to protect your right to privacy. Read the library's Privacy Policy.
- What is RFID?
- RFID is a data collection technology that relies on radio waves to automatically identify items, which in the case of the library includes books, CDs, DVDs, videos, etc. Read the Radio Frequency Identification (RFID) Policy here.
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